Terms of Service
1. Agreement to Terms
By accessing or using Tradevian ("Service", "Platform", "we", "us", or "our"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.
Service Provider:
Business Name: Tradevian
Email: hello@tradevian.com
Website: https://tradevian.com
Address: Buzkova 108, Lymanka, Odesa 65037, Ukraine
2. Description of Service
Tradevian is a web-based trading journal platform specifically designed for proprietary traders. The Service provides:
Multi-account trading journal and analytics
Real-time drawdown monitoring across multiple prop firm accounts
Prop firm compliance tracking and rule management
AI-powered trade analysis using Google Gemini AI
Trading platform integrations (MT5, cTrader)
Performance analytics and reporting
Screenshot and chart image storage
Psychology and strategy note-taking
3. User Accounts and Registration
3.1 Account Creation
You must provide accurate and complete information during registration
You must be at least 18 years old to use the Service
You are responsible for maintaining the confidentiality of your account credentials
You agree to immediately notify us of any unauthorized access to your account
3.2 Account Security
You are solely responsible for all activities under your account
We use industry-standard encryption (AES-256) to protect your data
You must use a strong password and enable two-factor authentication when available
Sharing your account credentials with others is strictly prohibited
3.3 Trading Platform Credentials
You may connect trading platforms (MT5, cTrader) to automatically import trades
Platform credentials are encrypted and stored securely in our database
You grant us limited access to retrieve trading data from connected platforms
We are not responsible for issues arising from incorrect credentials or broker restrictions
4. Subscription Plans and Pricing
4.1 Available Plans
Starter Plan - $25/month
1 trading account connection
10 AI analysis requests per day
All prop firm rule libraries
Basic analytics and reporting
Email support
Professional Plan - $45/month
Unlimited trading account connections
Unlimited AI analysis requests
Advanced analytics and insights
Priority email support
All Starter features included
4.2 Payment Terms
Subscriptions are billed monthly in advance
All fees are in USD and processed through Stripe or Paddle
Prices are subject to change with 30 days' notice to existing subscribers
You authorize us to charge your payment method automatically each billing cycle
4.3 Free Trial (When Available)
We may offer a 7-day free trial for new users
No payment method required during trial period
Trial converts to paid subscription unless cancelled before trial end
One trial per user/household
4.4 Taxes
Prices do not include applicable sales tax, VAT, or other taxes
You are responsible for any taxes associated with your subscription
5. Usage Limits and Restrictions
5.1 Plan-Specific Limits
Starter Plan: Maximum 1 connected trading account, 10 AI requests per day
Professional Plan: No account or AI request limits
Exceeding plan limits may result in temporary feature restrictions
Upgrade to higher plan to remove limitations
5.2 Prohibited Uses
You agree NOT to:
Use the Service for any illegal purposes or in violation of any laws
Attempt to gain unauthorized access to our systems or other users' accounts
Upload malicious code, viruses, or harmful content
Use automated scripts or bots to scrape data from the Service
Reverse engineer, decompile, or disassemble any part of the Service
Resell, redistribute, or provide access to the Service to third parties
Use the Service to store or transmit infringing, libelous, or unlawful material
Impersonate any person or entity or misrepresent your affiliation
Interfere with or disrupt the Service or servers/networks connected to it
Use the Service in any way that could damage our reputation
5.3 Fair Use Policy
AI analysis features are for personal trading use only
Excessive API calls or system abuse may result in rate limiting
We reserve the right to suspend accounts showing abusive usage patterns
6. Intellectual Property Rights
6.1 Our Property
The Service, including all content, features, and functionality, is owned by Tradevian
Our trademarks, logos, and brand features are protected by trademark laws
You may not use our intellectual property without prior written permission
6.2 Your Content
You retain all rights to your trading data, notes, screenshots, and other content
You grant us a license to use your content solely to provide the Service
We will not share your trading data with third parties except as described in our Privacy Policy
You represent that you have rights to all content you upload
6.3 AI-Generated Content
AI analysis and insights generated by Google Gemini AI are provided for informational purposes only
AI-generated content is not financial advice and should not be solely relied upon for trading decisions
We do not guarantee accuracy or completeness of AI-generated insights
7. Third-Party Integrations
7.1 Trading Platform Connections
MT5 and cTrader integrations use MetaAPI and official APIs
We are not affiliated with MetaQuotes, Spotware, or any brokers
Connection issues or data discrepancies from trading platforms are outside our control
You are responsible for ensuring broker allows third-party connections
7.2 Prop Firm Data
Prop firm rules and requirements are compiled from publicly available information
Rules may change without notice; verify current rules directly with prop firms
We are not affiliated with any prop trading firms mentioned in the Service
Prop firm rule violations are your sole responsibility
7.3 Third-Party Services
The Service uses third-party providers:
Supabase: Database hosting and authentication
Google Cloud Platform: Application hosting
MetaAPI: MT5 integration service
Google Gemini AI: AI analysis engine
Stripe/Paddle: Payment processing
These providers have their own terms of service, and we are not responsible for their actions.
8. Service Availability and Modifications
8.1 Service Availability
We strive for 99.5% uptime but do not guarantee uninterrupted service
Scheduled maintenance will be announced in advance when possible
We are not liable for service interruptions due to third-party failures
8.2 Changes to Service
We may modify, suspend, or discontinue any feature at any time
We will provide reasonable notice for significant changes
Continued use after changes constitutes acceptance of modifications
8.3 Updates and Upgrades
We regularly release updates to improve the Service
Some updates may require browser refresh or app restart
Critical security updates may be applied without notice
9. Data Backup and Responsibility
9.1 Our Backups
We perform regular automated backups of all data
Backups are retained for disaster recovery purposes
We are not obligated to retain backups indefinitely
9.2 Your Responsibility
You are responsible for maintaining your own backup copies of important data
We provide export functionality (CSV, JSON) for you to download your data
We are not liable for data loss, though we will make reasonable efforts to prevent it
10. Cancellation and Termination
10.1 Your Right to Cancel
You may cancel your subscription at any time from account settings
Cancellation takes effect at the end of the current billing period
No refunds for partial months except as stated in our Refund Policy
After cancellation, you may continue to access the Service until period end
10.2 Our Right to Terminate
We may suspend or terminate your account if:
You violate these Terms of Service
You engage in fraudulent activity or chargebacks
Your account shows abusive usage patterns
Required by law or legal authority
You fail to pay subscription fees
10.3 Effect of Termination
Upon termination, your access to the Service will cease
You will have 30 days to export your data before deletion
Some data may be retained as required by law or for legitimate business purposes
Refunds are subject to our Refund Policy terms
11. Refund Policy
See our separate Refund Policy at https://tradevian.com/refund for complete refund terms.
Summary:
14-day money-back guarantee for all subscriptions
No questions asked refund process
Cancel anytime to avoid future charges
Refunds processed to original payment method within 5-10 business days
12. Disclaimers and Warranties
12.1 No Financial Advice
The Service is a tool for tracking and analyzing your trading
Nothing on the Service constitutes financial, investment, or trading advice
All trading decisions are your sole responsibility
Past performance does not guarantee future results
12.2 Service Provided "As Is"
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
Warranties of merchantability or fitness for a particular purpose
Warranties that the Service will be error-free or uninterrupted
Warranties that data will be accurate or complete
Warranties that defects will be corrected
12.3 No Guarantee of Results
We do not guarantee that using the Service will improve your trading performance
Trading performance depends on many factors outside our control
You acknowledge that trading carries risk of substantial losses
13. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
13.1 Exclusion of Damages
WE SHALL NOT BE LIABLE FOR:
Indirect, incidental, special, consequential, or punitive damages
Loss of profits, revenue, data, or business opportunities
Trading losses or missed opportunities
Errors in AI analysis or compliance checking
Third-party service failures or data breaches
Any damages exceeding the amount you paid us in the 12 months prior to the claim
13.2 Essential Basis of Bargain
These limitations apply even if:
We have been advised of the possibility of such damages
A remedy fails of its essential purpose
Damages result from our negligence (except gross negligence or willful misconduct)
13.3 Jurisdictional Limits
Some jurisdictions do not allow limitation of liability for consequential damages, so these limitations may not apply to you.
14. Indemnification
You agree to indemnify, defend, and hold harmless Tradevian, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:
Your use or misuse of the Service
Your violation of these Terms
Your violation of any rights of another party
Your trading activities or losses
Content you upload or submit
Your violation of any laws or regulations
15. Privacy and Data Protection
15.1 Privacy Policy
Your use of the Service is governed by our Privacy Policy
Read our Privacy Policy at https://tradevian.com/privacy
By using the Service, you consent to data practices described in our Privacy Policy
15.2 GDPR Compliance
We comply with EU General Data Protection Regulation (GDPR)
EU users have rights including access, rectification, erasure, and data portability
Contact hello@tradevian.com to exercise your data protection rights
15.3 Data Security
We implement industry-standard security measures
However, no system is 100% secure, and we cannot guarantee absolute security
You are responsible for protecting your account credentials
16. Communications
16.1 Electronic Communications
You consent to receive communications from us electronically
We may send emails to the address you provided during registration
Electronic communications satisfy legal requirements for written notice
16.2 Types of Communications
We may send you:
Service announcements and updates
Billing notifications and receipts
Security alerts
Marketing emails (you may opt out)
Support responses
16.3 Opting Out
You may unsubscribe from marketing emails using the link in each email
You cannot opt out of essential service communications
Opting out may limit certain Service features
17. Dispute Resolution
17.1 Governing Law
These Terms are governed by the laws of Ukraine
International users also subject to their local consumer protection laws
We comply with GDPR for EU users
17.2 Informal Resolution
Before filing any legal action, you agree to contact us at hello@tradevian.com
We will attempt to resolve disputes informally within 30 days
17.3 Arbitration (Where Applicable)
Disputes not resolved informally may be subject to binding arbitration
Arbitration rules depend on your jurisdiction
Small claims court remains available for qualifying disputes
17.4 Class Action Waiver
You agree to resolve disputes individually, not as part of a class action
This waiver does not apply where prohibited by law
18. General Provisions
18.1 Entire Agreement
These Terms constitute the entire agreement between you and Tradevian
They supersede any prior agreements or understandings
Any amendments must be in writing or posted on this page
18.2 Severability
If any provision is found unenforceable, the remaining provisions remain in effect
Unenforceable provisions will be modified to the minimum extent necessary
18.3 No Waiver
Our failure to enforce any right or provision does not constitute a waiver
Waivers must be in writing and signed by an authorized representative
18.4 Assignment
You may not assign or transfer these Terms without our consent
We may assign our rights and obligations without restriction
Any prohibited assignment is void
18.5 Force Majeure
We are not liable for delays or failures due to circumstances beyond reasonable control
This includes natural disasters, war, terrorism, internet failures, or government actions
18.6 Survival
Provisions that by their nature should survive termination will survive, including:
Intellectual property rights
Disclaimers and limitations of liability
Indemnification obligations
Dispute resolution provisions
19. Changes to Terms
19.1 Modification Rights
We reserve the right to modify these Terms at any time
Changes will be effective immediately upon posting
Material changes will be notified via email or Service announcement
19.2 Your Acceptance
Continued use after changes constitutes acceptance
If you disagree with changes, you must stop using the Service and cancel your subscription
You will not be charged for remaining subscription period after cancellation due to Terms changes
19.3 Version History
We maintain a changelog of significant Terms modifications
Previous versions available upon request